Cancellation & Refund Policy

To make our cancellation and refund policy easy to understand, here’s a breakdown:

Cancellation Timeframe: You have 24 hours after agreeing to our terms and making a payment to cancel your service purchase. To cancel, please email us at with your business name, business phone number, and include the word CANCEL in your email.

Refund Details:

  • Before Work Starts: If you cancel within the 24-hour window and before we start working on your service or product, you’re eligible for a full refund.
  • After Work Begins: If work has started, you’ll receive a refund minus the cost for the time spent on your service or product.
  • After Full Delivery: No refunds are possible once the service has been fully delivered.

Stop Payment Policy:

  • You agree not to stop payment on any method used, including Credit Cards, Checks, ACH, or Check Drafts.
  • Attempting a stop payment or disputing a charge with your bank or payment processor violates our agreement. Any fees or charges – including attorney fees and bank charges – arising from such actions will be your responsibility.

By agreeing to our terms and conditions, you’re acknowledging and agreeing to our Refund and Cancellation Policy.

More Privacy Information

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TO RENEW YOUR SAM Registration

Please call 1-(855)-700-5143 For Direct Assistance

Monday-Friday, 8:30 AM - 8:00 PM ET

A System for Award Management (also referred to as SAM) Registration must be renewed annually to stay compliant and active. FCC recommends that businesses renew 90 days before the SAM expires to prevent service penalties and/or interruptions.