Cancellation & Refund Policy
To make our cancellation and refund policy easy to understand, here’s a breakdown:
Cancellation Timeframe: You have 24 hours after agreeing to our terms and making a payment to cancel your service purchase. To cancel, please email us at support@federalcontractingcenter.com with your business name, business phone number, and include the word CANCEL in your email.
Refund Details:
- Before Work Starts: If you cancel within the 24-hour window and before we start working on your service or product, you’re eligible for a full refund.
- After Work Begins: If work has started, you’ll receive a refund minus the cost for the time spent on your service or product.
- After Full Delivery: No refunds are possible once the service has been fully delivered.
Stop Payment Policy:
- You agree not to stop payment on any method used, including Credit Cards, Checks, ACH, or Check Drafts.
- Attempting a stop payment or disputing a charge with your bank or payment processor violates our agreement. Any fees or charges – including attorney fees and bank charges – arising from such actions will be your responsibility.
By agreeing to our terms and conditions, you’re acknowledging and agreeing to our Refund and Cancellation Policy.